FAQs

Are our products universal fit?

Yes they are.

Our pram liners will fit almost all prams that have a 5 point safety harness. 

Our capsule & car seat products will fit ALL car seats and capsules.

Our cot sheets and mattress protectors are in line with the Australian standard sizing and will fit all standard cot mattresses

Our change mat covers fit any standard sized change mat as well as being able to be used as a waterproof bassinet sheet too.

 

Are our products machine washable?

Yes! Our products are machine washable and come with care instructions. Most items can be machine washed on cool gentle cycle and we recommend hanging them out to dry or drying flat.

 

How does the WATER-ABSORBENCY work?

We use a layer of water-absorbent PUL which is the same product used for modern cloth nappies to line your liner so if your child spills any liquid on it protects your car seat or pram. It is also very convenient when toilet training.

 

How long will it be before I receive my order?

We aim to process & package your order within 2-3 business days. Once its been shipped the estimated delivery time really depends on your postcode and the shipping method. Express post normally takes 1-2 business days & regular post normally takes 2-7 business days. Keep in mind there are estimates only and things can be delayed due to public holidays, Christmas time & sales etc.

 

What are the products made of & are they handmade?

We use cotton externally on all our products. Inside, most have a poly wadding for padded comfort and some of our products also have a Polyurethane (PUL) lining to make them water resistant. We don’t use cotton wadding internally specifically because it would shrink & flatten too much with general use and washing. Our entire product range is definitely handmade but due to the overwhelming demand we have outsourced the hard parts to our Chinese warehouse- don't worry, the quality and workmanship is at a very high standard and this choice is so we can get our products made more quickly with far less delays to our customers.

 

What does it mean when a product says 'backorder'?

Any product purchased as a backorder means its currently out of stock but is due to arrive soon. By adding a backordered item to your order, this will delay shipment of the entire order- your order will be posted ASAP once all items become available. The average timeframe for backorders is 2-4 weeks. Please feel free to contact us if you would like any further information about backorders.

 

What is Bambella Designs returns policy?

In the rare case that your product is faulty, Bambella Designs will refund or replace your item. The item must be returned within 7 days. Please view our full returns policy here.